OK, so I know business cards aren't exactly hi-tech devices for communicating your contact details to a would-be customer or supplier, but... they DO work. They have survived decades of evolution from the simple calling cards of last century to the digitally-printed double-sided glossy and embossed executive cards bandied about today.
Let's face it, it's much more convenient to get someone’s contact info electronically via email or Plaxo (and stay up to date), and coming from an early-adopting gadget-wielding technocrat - the thing I'm about to say is bizarre. BUT, paper-based business cards still work. They're fast, high-bandwidth, user-friendly 'devices'. They transmit your company's brand in a quick bite-sized format. They are backward-compatible. In fact they're kind-of forward compatible too. They tell you everything you need to know about the person you are about to meet. As you receive the card there's the tactile experience of the brand. "Mmm, cheap flimsy paper", or, "Hmmm, smooth silky card". What does that communicate? Then the visual: what do the colours say about your company? Is your brand properly reflected?
A senior executive from a large up-market retailer handed me his business card recently. It was dog-eared from being in his wallet, the edges were cut roughly, the card flimsy, and the printing was slightly skew! The swing tags on the fancy garments in his store (which get yanked off and discarded) were smarter than his business card. Come on, that's a lack of brand integrity if ever I have seen it.
There's one thing worse than that - NOT carrying one. This is the scene: you offer yours and with one flick out it comes from your top pocket. He scrambles, tries his top pocket too (you can tell this isn't the regular place he keeps them), then the wallet (if he has them there they're probably not going to be legible - and besides it'll be curved and warm from his backside - ughh), no luck there either, into the folder, then the brief case, the diary and finally an old one from inside the plastic briefcase tag courtesy of SAA. Pity it’s got last years addresses and phone numbers. Oh well, "Take my card, and rather email me your details", you offer him as consolation. "Thanks yes, I will email you my details first thing tomorrow." And of course, he doesn't. Another business opportunity missed. But then again, probably just as well.
But wait, there's more... business people who DON'T HAVE cards. It's ok if you're the furnace operator in a crematorium or slugging it out in a mine shaft all day - probably not much use for them. But for everyone else, get them. Cost is not an issue - by comparison to the cost of the desk, chair, computer, software, telephone, email service that you are providing to your staff - they're dirt cheap. Everyone should have them. And then be instructed to carry them, always, and to give them away.
This is all assuming you have a half-decent looking card to give out in the first place... but that's another Blog. (By the way if you catch me without business cards, and I'm not in the shower or on the beach, I'll buy you lunch!)